Business Operations Updates | InLife Facebook F YouTube Facebook Square Info Circle Twitter Instagram old-typical-phone Chevron Down Phone LinkedIn In

InLife Business Operations Updates

Business Operations Updates

April 12, 2021
Business Operations Updates


The numbers of new covid-19 cases have not improved much in the past weeks. To minimize the risk of exposure to the virus and ensure your safety, we are temporarily discontinuing the over-the-counter policy servicing in the following Insular Life offices:

March 29 to April 18, 2021 

Metro Manila
 • Alabang Head Office
 • Makati InLife Health Care
 • Makati Ayala Avenue
 • Manila Chinatown
 • Greenhills
 • Pasig
 • Aurora
 • Quezon Avenue
 • Kalookan

South Luzon
 • Imus
 • San Pablo
 • Calamba

Central Luzon
 • Baliuag
 • Malolos


In light of the recent government announcement placing Tuguegarao City, under Enhanced Community Quarantine (ECQ), the InLife office in this area will be closed until April 8 or until ECQ is lifted.

Business operations in other InLife offices will follow prevailing health protocols in their respective areas. Setting an appointment online via our Branch Locator page is needed if OTC transactions are allowed in these areas. Please follow the official InLife Facebook page or visit for updates.

Customers who have booked confirmed appointments from March 29 to April 16, 2021, in the abovementioned InLife offices shall be contacted and assisted by our Customer Care Specialists. For immediate assistance, call 02-8-876-1-800 for Metro Manila or 1-800-10-INSULAR (4678527) toll-free PLDT for provinces.

Our online facilities remain open to serve your policy needs and concerns.
 • For policy details and servicing transactions, please register or access the InLife Customer Portal
 • For premium payments, you may refer to our Payment Facilities page
 • For other inquiries, you may reach us at the following:
    • Email: or email addresses of your preferred Head Office units or Branch office found in our Branch Locator page
    • Website: Click on Customer Support then Contact Us
    • InLife Facebook account and chat with Ella

Thank you for your understanding. We pray that we overcome this challenge and that you and your family stay healthy always!

INSULAR LIFE uses third-party services to monitor and analyze web traffic data for us. These services use temporary cookies during user sessions which are automatically deleted after session termination. Data generated is not shared with any other party. For more info, please see our Privacy Policy