The country’s largest Filipino-owned life insurance company, The Insular Life Assurance Company, Ltd. reported financial results for full year 2017, including a ₱5 billion net income, a first in the company’s 107-year history.
Based on the company’s audited financial statements as of December 31, 2017, consolidated net income reached ₱5.03 billion, growing 2 percent from ₱4.9 billion in 2016.
“We are happy to report to our policyholders that Inlife’s operation has been that of sustained profitability all through these years, and 2017 was not an exception. Coming from a record performance in 2016 we used that momentum to consolidate our operation in 2017 into breaching the ₱5-billion mark,” said Mona Lisa B. dela Cruz, Insular Life President and CEO.
The company’s consolidated total assets also grew 5 percent to ₱135.9 billion from ₱130.0 billion year on year. Consolidated members’ equity or net worth increased 12 percent at ₱36.5 billion from ₱32.7 billion.
The parent company, on the other hand, generated a net income of ₱4 billion, up by 9 percent from P3.7 billion in 2016, its assets increased by 5 percent, from ₱133.2 billion in 2016 to ₱140 billion in 2017, and its net worth of ₱41.0 billion, is a 13 percent improvement from the 2016 level of ₱36.4 billion.
“There are a number of businesses that are encroaching into the financial arena, not just enticing new customers, but also raising customer expectations for customized and targeted experiences,” said Ms. Dela Cruz. “This is why innovation and technology had a big impact on the company’s initiatives in 2017.”
The company’s chief executive explained that business disruptors have prompted the management to embark on digital transformation as a key growth driver.
“We embarked on the digitalization of our processes and this translates to rendering better services for our policyholders,” Ms. Dela Cruz said.
The automation of these repetitive tasks are critical for enterprises to gain higher efficiency, lower operational costs, and ensure better user experience.
“These initiatives are necessary to transform our business model, but comprise only half of our strategy which stands on two legs to take Insular Life well into the future,” said Executive Chairman Ms. Nina D. Aguas.
Ms. Aguas explained that Insular Life has taken a dual approach to transformation – revitalize the business through innovation and build a business model with technology as an enabler.
“We are optimistic that Inlife will become the most digitally connected company in the life insurance sector within five years,” Ms. Aguas said.
To date, Inlife is the only insurance company in the country that offers a fully-automated, end-to-end sales process which includes automated underwriting -- all online, in just 30 minutes.
Innovation is also about expanding Inlife’s distribution channels.
That is why aside from activating its bancassurance partnership with UnionBank of the Philippines starting 2017, the company has expanded its partnerships to fully service all sectors in the country.
“Through our recent partnership with the World Bank’s International Finance Corporation, we are working on creating the country’s first program targeted for women to financially empower them and ensure that no Filipino is left behind,” said Ms. Aguas.
Inlife is the first insurance company in Asia to partner with IFC on this program for women inclusion.
“We believe insurance is for good. We are finding our inner compass with our new brand promise of ‘InLife for good’. It is inspiring us to achieve enduring significance and greatness, by delivering good to our families, our communities and our country,” said Ms. Aguas.