August 16, 2021

Business Operations Updates as of August 16, 2021


Even with the implementation of Enhanced Community Quarantine (ECQ) in some areas, all InLife branches will remain open for over-the-counter transactions. 

Business hours are from 9:00 A.M. to 2:00 P.M., Monday to Friday for the following branches under ECQ.

Metro Manila, NCR (under ECQ until August 20)
- Alabang
- Aurora, Cubao
- Caloocan
- Greenhills
- Makati Insular Health Care Building
- Makati Ayala 
- Manila Chinatown
- Pasig
- Quezon Avenue

Northern Luzon
- Laoag (under ECQ until August 30)
- Tuguegarao (under ECQ until August 20)

Central Luzon
- Balanga (under ECQ until August 20)

Southern Luzon
- San Pablo (under ECQ until August 20)
- Calamba (under ECQ until August 20)

For areas not under ECQ, business hours are from 9:00 AM to 3:00 PM, Monday to Friday. 

Visit the InLife Branch Locator page to set an appointment. 

You may also reach InLife using the following:
    • InLife Customer Portal: Either through the mailbox or i-CHAT
    • Email: customercare@insular.com.ph 
    • Website: Click on Customer Support then select Contact Us
    • InLife Facebook Messenger: Type "Talk to Live Agent"
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To pay online, you may use the Customer Portal and go to the PAY ONLINE option. For other payment facilities, you may refer to the Payment Facilities page. 

Please follow the official InLife Facebook page for updates.