About Insular Life
Who We Are
We are the first and largest Filipino life insurance company and the only mutual company in the Philippines.
We apply over 100 years of experience in financial protection, savings, investments, and retirement to help you make confident decisions for you and your loved ones. We recognize that financial priorities change over time — that is why we are here to help you plan ahead, every step of the way.
We are proudly Filipino and remain committed to serving the Filipinos, as we spread the benefits of life insurance to every family.
Insular Life’s operational highlights in 2017, the various initiatives we have undertaken, and how these will propel us toward reaching our vision to be the most digitally connected life insurance company and the most preferred and reliable insurance provider in the country in the next three to five years.
Vision and Mission
To be the market leader in the insurance industry to whom more Filipinos entrust the financial security of their families
We are Insular Life, the pioneering and largest Filipino life insurance company.
Our mission is to provide a full-range of high-value insurance products and other related services that empower families to attain financial security and fulfill their dreams, thus helping build a stronger Philippines.
We enable our professional, customer-oriented employees and agency force to render service of the highest quality.
We are experts in our core business, and we operate with excellence at all times to optimize stakeholder value.
We continuously pursue strategic opportunities, and achieve sustained growth through dynamic marketing, prudent investments, and exceptional service.
Core Values
Love of God and Country
We honor God by touching lives through sharing our financial, human and intellectual resources to our fellow Filipinos.
Prudence
We value the trust given to us and as such ensure that we exercise fiduciary care in all our dealings.
Integrity
We acknowledge the confidence that the public, particularly our policyholders, places on us.
Respect for the Individual
We recognize that every individual is unique and possesses a distinct worth which contributes to the organization's value.
Excellence
We espouse a deep sense of responsibility for our work and seek continuous improvement of our people and processes.
Teamwork
We recognize that our success in business requires a commendable esprit de corps among our people.
Milestones
2017
Insular Life received the Trusted Brand Gold Award for the Life Insurance Category given by the Reader’s Digest Philippines. The Trusted Brand Gold Award is given to companies that score significantly high in the following criteria: Trustworthiness and Credibility, Quality, Value, Understanding of Customers’ Needs, Innovation, and Social Responsibility.
2017
Insular Life won as the Domestic Life Insurer of the Year – Philippines, and the Digital Insurance Initiative of the Year – Philippines Awards in the Insurance Asia Awards 2017 held at the Shangri-La Hotel in Singapore on July 13, 2017. The first and largest Filipino life insurance, Insular Life, won the Domestic Life Insurer Award for being the only domestic life insurance company among the top industry players dominated by foreign-owned companies. Insular Life also received the Digital Insurance Initiative of the Year Award for its Automated Underwriting System (AUS), which is a first in the local industry.
2017
Insular Life launched a Bancassurance partnership with Union Bank of the Philippines. The company also received the following recognitions: Reader’s Digest Trusted Brand Award; and the 2017 Insurance Asia Awards’ Domestic Life Insurer of the Year - Philippines, and Digital Insurance Initiative of the Year - Philippines awards.
2016
Leading Filipino life insurer Insular Life takes a bold step in utilizing technology to speed up the policy application process as it launched its Automated Underwriting (AU) System.
The AU System uses a rules-based underwriting engine, integrated with Insular Life’s online proposal and application tools, which equips the company to quickly render an underwriting decision during the policy application process. The AU System is accessible to the Insular Life financial advisor through the company’s online Agent Portal and is linked to Insular Life’s MyProposal system.
2016
Insular Life’s 2015 calendar set, Hope and Aspiration, scored a double win: a Gold trophy in the 51st Anvil Award and a Merit trophy in the 2015 Philippine Quill Award.- Philippines awards.
2015
Insular Life migrated its core policy administration system to the HP Ingenium after years of preparation. It also introduced the Automatic Underwriting System to the local insurance industry. The AU System offers immediate underwriting decisions during policy application, thus hastening the process.
2014
Lea Salonga is introduced as brand ambassador. I-Serve, an online policy servicing innovation that allows policyholders to apply for a Policy loan and withdraw dividends through the internet, is launched.
2013
Insular Life was the first life insurance company to resume operations in Tacloban in the wake of the devastation wrought by the strongest typhoon to make landfall in recorded history, Yolanda (Haiyan), in the Visayas area. The Company quickly opened its doors to serve policyholders who were victims of the calamity.
2012
Insular Life's coffeetable book, 1910-2010: The Century Past, A Century Forward, and 2010 corporate calendar Planned Spaces, Human Spaces, Living Architecture for the Filipinos won excellence trophies during the 47th Anvil Awards.
2011
Insular Life received the Top Prize in the Communication Skills Category in the 10th Philippine Quill Awards and Excellence Award for Publication for its centennial coffee table book, 1910/2010: The Century Past, A Century Forward. The company also received the Award of Excellence for Writing and a finalist trophy for Special Events Management (Internal or External) of its centennial musicale, 100: Insular Life's Musical Journey in C Major; and Merit Award for the design of its 2011 calendars, Planned Spaces, Human Spaces, Living Architecture for the Filipinos from the Philippine Quill Awards.
2010
Insular inaugurated marked its centennial year, and launched its new brand identity- the Guardian Eagle. The Insular Group's consolidated assets reached ₱72 billion. The company also achieved an all-time high of ₱2.6 billion in net income. The company inaugurated the Insular Life Cebu Business Centre, a 12-storey building utilizing green architecture located at the central business district of Cebu.
2009
Insular was awarded a Philippine Quill Merit Award given by the International Association of Business Communicators Philippines for its 2009 corporate calendars, Alamat at Mitolohiya.
2009
Insular Life launched i-EAGLE, the company’s web-based Customer Portal. A private and secured site, it allows policyholders instant 24/7 online access to their policy’s information and company updates; a mailbox; and i-CHAT, an online facility that enables direct connectivity with a Customer Care Specialist for real-time response.
2008
Insular Life re-launched the Insular Life Gold Eagle awards, providing scholarships to BS Education students enrolled in the University of the Philippines Diliman. The International Association of Business Communicators Philippines conferred a Merit Award to Insular for its anniversary magazine, Pursuits: Of Inspiring Lives and the Filipino Dream.
2007
Insular launched its Magandang Araw Policy Servicing Brand, and the Magandang Araw Insular Interactive Voice Response System. The Company received two awards for the book Common Threads, Uncommon Lives: Profiles of TOFIL Awardees, 1988-2005: a Philippine Quill Award of Merit from the International Association of Business Communicators and an Anvil Award of Excellence from the Public Relations Society of the Philippines.
2005
The company celebrated its 95th Anniversary. It received its first Reader’s Digest Gold SuperBrand Award. It also launched its first investsment-related product, Wealth Builder. Insular General Insurance merged with the Mapfre Asian Insurance Corporation, forming the Mapfre Insular Insurance Corporation.
2001
Insular Life transferred to its new headquarters, the Insular Life Corporate Centre in Alabang, Muntinlupa City.
1992
The company acquired 100-percent ownership of the AOIH and renamed it Insular Investment and Trust Corporation.
1991
Insular Life Health Care, Inc., Insular Life's health care insurance subsidiary was established. Insular Life also acquired a 20-percent equity in Unionbank of the Philippines and a 49- percent equity in Asian Oceanic Investment House (AOIH) and a 99.9-percent equity in a savings bank later renamed Insular Savings and Trust Company.
1990
Insular Life embarked on an investment diversification strategy intended to expand the range of financial services to offer clients, as well as provide opportunities for profit and growth. During the year, the company also adopted a new logo, using the Company initials "IL".
1987
Insular Life became a fully-mutualized company.
1976
The Office of the Insurance Commissioner approved the Mutualization Plan of Insular Life, making it the first Filipino life insurance company to mutualize. Mutualization would transfer ownership of the company from its stockholders to its policyholders.
1963
Insular Life offices transferred to its new building at Ayala Avenue corner Paseo de Roxas Avenue in Makati. The building was designed by renowned architect Cesar H. Concio. National Artist Napoleon Abueva installed the bas-relief depicting Philippine history, industry and culture on the facade of the building.
1958
Insular Life introduced industrial life insurance in the Philippines.
1954
Insular Life lowered its premiums, the first insurance company to do so. It also assumed the peso business underwritten by Occidental Life Insurance Company of California in one of the biggest transactions in the local insurance industry.
1947
The Hawaii Division was incorporated as the Hawaiian Life Insurance Company, Ltd. The new company was the first domestic life insurance company in Hawaii and remained a fully-owned Insular Life subsidiary. In 1955, Insular Life divested from Hawaiian Life and sold its shares of the company to the American General Insurance Group of Texas.
1946
The Company was able to get back on its feet through a special rehabilitation arrangement by the government through the Rehabilitation Finance Corporation which subscribed ₱11.7 million worth of preferred stocks of Insular Life.
1943
Insular Life assumed the business written by the Filipinas Life Assurance Company.
1934
Insular Life opened its Hawaii Division. During the Second World War, the division was orphaned due to the occupation of Manila but was allowed to operate independently due to the high esteem enjoyed by the company in the American territory. As a subsidiary it was also allowed to remit dividends to the home office, which helped the company during the war years.
1931
Insular Life occupied its own building in Plaza Moraga, then the best commercial and office district in Manila.
1910
Insular Life was incorporated and organized on November 25, 1910 as the first Filipino life insurance company.
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Groups and Affiliates
Insular Health Care, Inc.
Insular Health Care, Inc. is a Health Maintenance Organization (HMO) that provides only the best managed-care program, facilities and services to its members and has one of the industry’s most comprehensive health care programs in the market today. Insular Health Care has the flexibility of tailorfitting its products and services to meet the specific needs of its members. It is affiliated with 1,852 accredited hospitals, medical clinics, dental clinics and reference laboratories nationwide. It maintains 20,894 medical specialists in its roster, and has a clinic in its Makati Head Office. It maintains four provincial offices nationwide (Cebu, Bacolod, Davao and Pampanga) and operates a 24/7 call center to better serve its ever-growing clientele. The Company remains an active member of the Association of Health Maintenance Organizations of the Philippines, Inc. (AHMOPI), the recognized trade association of HMOs in the Philippines.
Insular Health Care Building
167 Dela Rosa corner Legazpi Sts., Legazpi Village,
Makati City, 1229 Metro Manila, Philippines
Trunk Line.: 813-0131; (632) 813-7855
Call Center: 817-7857
Toll Free Line: 1800-10-8177857
Customer SMS or Email: inquiry@insularhealthcare.com.ph
Insular Foundation
To be the committed partner in building self-reliance in the communities we serve.
To help make lives better.
Insular Foundation, Inc., formerly the Insular Life Educational Foundation (ILEF), was established in 1963, and incorporated in 1969, as one of the first corporate foundations in the country. Since then, it has served thousands of school children attain higher education and achieve a better life through scholarship grants for college and technician courses. It also helped hundreds of teachers improve their knowledge and skills through in-service teacher training, and hundreds of principals develop better interpersonal and managerial skills to run their schools.
Then and now, The Insular Foundation has always believed that investing in the development of the nation’s human resources through education is a step toward making life better for our country and our people. Insular Foundation’s social initiatives are dedicated to pursuing its vision of being a committed partner in building self-reliance for the various communities it serves. The following are the current programs in pursuit of its mission to help make lives better.
MAPFRE | Insular
MAPFRE Insular is a non-life insurance company which offers general insurance for optimum financial protection and risk management. Among its products and services are fire and allied lines, motor vehicle, personal accident, casualty, liability, engineering, marine cargo and surety.
It is owned by the MAPFRE Group of Spain (75%) and Insular Life (25%).
MAPFRE Insular Corporate Center, Acacia Avenue, Madrigal Business Park, Ayala Alabang, Muntinlupa City
Telephone Nos.: 876-4444; (632) 876-4361
Customer SMS: 09178930733
Email: Telecentro@mapfreinsular.com
Website: www.mapfre.com.ph/insurance-ph
UnionBank of the Philippines
UnionBank of the Philippines is a publicly-listed universal bank that distinguishes itself through superior technology, unique branch sales and service culture, and centralized backroom operations. It is consistently recognized as one of Asia’s leading companies in banking and finance, ranking among the country’s top 10 universal banks in terms of key performance ratios in profitability, liquidity, solvency and efficiency.
UnionBank is a partnership among Aboitiz Group, Insular Life, and Social Security System. It started operations in 1981 and became a commercial bank by January 19, 1982.
UNIONBANK PLAZA
UnionBank Plaza Bldg., Meralco Avenue corner Onyx St. Ortigas Center, Pasig City
Hotline number: 841-8600
Website: www.unionbankph.com
Union for Life
Before the dawn of the year 2017, UnionBank and Insular Life, two giants in the Philippine financial services industry came together to form a Bancassurance tie-up, a distribution arrangement which allows the life insurance industry to sell its products to the bank’s client base. With a shared commitment of making the life of Filipino families prosperous and secure today and beyond, they have forged their resources to come up with insurance and investment solutions suited to one’s current needs and capabilities.
With the companies’ combined financial strength, nationwide network of locations, game-changing practices and highly capable financial advisers, the Insular Life and UnionBank partnership aims to provide best-in-class Bancassurance that works for Filipinos – a partnership that promises its clients a Union for Life.
UNIONBANK PLAZA
Meralco Avenue corner Onyx and Sapphire Road, Ortigas Center, Pasig City
Customer Service: 84-186 or (02) 841-8600
Domestic Toll Free: 1800-18888-2277
Universal Toll Free: (IAC) +800-8277-2273
Website: www.unionforlife.com.ph